The ABC’s of Supervising Others
This workshop is for people who are new supervisors or who are interested in a supervisory position, as well as those who are team leads or part-time supervisors without a great deal of authority
This two-day course is designed to help participants overcome many of the supervisory problems that they will encounter as a workplace leader. Dealing with the problems that a new supervisor encounters isn’t easy, but it doesn’t have to lead to discouragement.
Public
Supervisors, Managers, Heads of Departments
Learning Objectives
• Adjust to the supervisor’s role with confidence
• Develop their skills in listening, asking questions, resolving conflict, and giving feedback
t o employees
• Identify key attitudes that they can develop to enhance their supervisory skills
• Use time management and planning techniques to maximize their success
• Develop a technique for giving instructions that are clear and understood
• Understand the importance of developing good relationships with employees and peers, so
they are seen as fair and consistent
