Supervisory Skills
In this course, participants will learn the main principles of supervisory skills.
The course focuses on established management theories and frameworks that help improve leading a team. The course contains various case studies and examples on improving interpersonal skills, providing support to the team and using the correct style of leadership based on an individual’s capability and maturity.
Public
Supervisors, Managers, Heads of Departments
Learning Objectives
- Approach a supervisory role systematically and confidently by knowing the requirements for success.
- Analyze a situation systematically using a proven management technique to identify who and what is affected by it.
- Use the 4-step technique to establish rapport with people for effective communication and team building.
- Learn by example by examining a number of challenging situations and supervisory case studies.
- Choose your leadership style based on your management needs and individual’s capability
- using an established management theory.
- Use a framework designed to facilitate counselling and coaching using a variety of Interventions.
- Carry out performance appraisals and provide support and mentoring using a systematic approach to motivate team members.
